Privacy Policy

Information we collect

When you send a contact inquiry, we collect the first and last name, company, email address, phone number, workforce need, and message you provide, along with your acknowledgment of the contact permission shown on the form and whether you opt in to text messages. We keep a submission record, including the consent language presented, to manage delivery and document your choices.

When you visit the site, limited technical information may be generated or received as part of normal hosting and security operations. This can include your IP address, browser and device information, server logs, and information used to identify or prevent abuse.

How we use information

We use information to respond to inquiries, evaluate requested services, communicate with prospective clients about their requests, operate and secure the website, prevent fraud or abuse, and comply with applicable legal obligations. We may call the number you provide solely about your inquiry. We send inquiry, scheduling, or requested service texts only if you separately opt in on the contact form. We do not use that permission for marketing calls or texts. You can opt out of texts by replying STOP or ask for help by replying HELP.

No sale of personal information

Reliability Alliances does not sell personal information. We do not share personal information for cross-context behavioral advertising. If our practices change, we will update this policy and take any steps required by applicable law.

Service providers

Limited information may be processed by providers that help us host and secure the site or deliver and manage communications. We use these providers for the purposes described in this policy and expect them to protect information they process on our behalf.

Retention

We retain information only as long as reasonably necessary for the purpose for which it was collected, business requirements, security needs, and legal obligations. Technical logs and inquiry communications may have different retention periods.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No website, transmission, or storage system can guarantee absolute security.

Do not submit sensitive information

Please do not send Social Security numbers, financial account information, passwords, medical information, government identification numbers, or other sensitive information through the contact form.

Children's privacy

This website is intended for business users and is not directed to children under 13. If you believe a child has sent us personal information through the site, contact us so we can review and address the request.

Privacy rights

Depending on where you live, you may have rights concerning your personal information. You may contact us to make an applicable privacy request. We may need to verify a request before responding.

Changes to this policy

We may update this policy from time to time. The effective date shown above will reflect the latest version posted here.

Contact

For questions about this policy or a privacy request, email contact@reliabilityalliances.com.